qualosreon (ABN 12 345 678 901) respects your privacy and is committed to protecting your personal information. This privacy policy explains how we collect, use, store, and protect your personal information when you visit our website, use our services, or interact with us.

This policy applies to all personal information we collect through our website at qualosreon.com, email communications, phone calls, and any other interactions you have with qualosreon. We operate under Australian privacy laws, including the Privacy Act 1988 and the Australian Privacy Principles.

We collect various types of information to provide you with better financial education and business finance guidance. The information we collect includes:

• Personal Identification Information: Name, email address, phone number, postal address, and business details when you contact us or sign up for our services
• Financial Information: Business financial details, revenue information, and financial goals when you request consultation services
• Website Usage Data: IP address, browser type, pages visited, time spent on pages, and referral sources
• Communication Records: Records of phone calls, emails, and other communications with our team
• Marketing Preferences: Your communication preferences and interests in specific financial topics

We collect this information directly from you when you voluntarily provide it, automatically through your use of our website, and sometimes from third parties like business directories or referral partners.

Your personal information helps us provide relevant financial education and business support services. We use your information for several specific purposes:

• Providing financial education resources and business finance guidance tailored to your needs
• Responding to your inquiries and providing customer support
• Sending you educational content, newsletters, and updates about our services
• Improving our website functionality and user experience
• Conducting internal business analysis and service improvements
• Complying with legal obligations and regulatory requirements

We will always use your information lawfully and only for the purposes we've described or that you would reasonably expect. If we want to use your information for a new purpose, we'll ask for your consent first.

We take your privacy seriously and do not sell, rent, or trade your personal information to third parties. However, there are specific circumstances where we may share your information:

• Service Providers: We work with trusted third-party service providers who help us operate our website, send emails, or provide customer support
• Legal Requirements: We may disclose your information if required by law, court order, or government authority
• Business Partners: With your explicit consent, we may share information with business partners who provide complementary services
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction

Under Australian privacy law, you have several important rights regarding your personal information:

To exercise any of these rights, please contact us using the details provided at the end of this policy. We'll respond to your request within 30 days and may need to verify your identity before processing your request.

We implement comprehensive security measures to protect your personal information from unauthorized access, use, or disclosure. Our security practices include:

• SSL encryption for all data transmission between your browser and our servers
• Secure storage systems with restricted access controls
• Regular security audits and vulnerability assessments
• Employee training on privacy and data protection practices
• Incident response procedures for any potential security breaches

While we take every reasonable precaution to protect your information, no internet transmission is completely secure. We encourage you to take your own precautions when sharing sensitive information online.

We retain your personal information only as long as necessary to fulfill the purposes for which it was collected or as required by law. Our retention practices include:

• Contact Information: Retained while you remain a client or subscriber, and for 7 years after your last interaction
• Financial Information: Retained for 7 years after the end of our service relationship, as required by Australian business records laws
• Website Usage Data: Typically retained for 26 months for analytics and improvement purposes
• Marketing Communications: Retained until you unsubscribe or request deletion

When we no longer need your information, we securely delete or destroy it using industry-standard methods. You can request earlier deletion of your information, though we may need to retain certain records for legal compliance.

Our website uses cookies and similar technologies to improve your browsing experience and help us understand how visitors use our site. We use several types of cookies:

• Essential Cookies: Required for basic website functionality and cannot be disabled
• Analytics Cookies: Help us understand website traffic and user behavior to improve our services
• Preference Cookies: Remember your settings and preferences for future visits

You can control cookie settings through your browser preferences, though disabling certain cookies may affect website functionality. We also use Google Analytics to analyze website traffic, and this data is processed according to Google's privacy policy.

While we primarily store and process your information within Australia, some of our service providers may be located overseas. When we transfer your information internationally, we ensure appropriate safeguards are in place:

• We only work with service providers in countries with adequate privacy protections
• We use contractual agreements that require overseas providers to protect your information
• We conduct regular reviews of international service providers and their privacy practices

Currently, some of our service providers are located in the United States and European Union, both of which have established privacy frameworks that provide appropriate protection for your information.

Our services are designed for business owners and adults seeking financial education. We do not knowingly collect personal information from children under 18 years of age. If you are under 18, please do not provide any personal information through our website or services.

If we become aware that we have inadvertently collected personal information from a child under 18, we will delete that information immediately. Parents or guardians who believe their child has provided us with personal information should contact us using the details below.

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. When we make significant changes, we will:

• Update the "Last updated" date at the top of this policy
• Send an email notification to our subscribers about important changes
• Post a notice on our website highlighting the updates

We encourage you to review this policy periodically to stay informed about how we protect your privacy. Your continued use of our services after any changes indicates your acceptance of the updated policy.